Phone Systems Newcastle
Newcastle Connect supplies, services and supports PBX business telephone systems in Newcastle, Lake Macquarie, Maitland, Cessnock and Port Stephens.
We provide same-day on-site support to ensure you are always on the air. Our telecommunications servers are monitored 24 hours a day, 7 days a week by a staffed network operations centre.
Our engineers have worked for some of our country’s largest corporations and government departments. This means that our level of support and the depth of our technical knowledge and experience can not be matched by any other company in our region.
– Same day on-site support by locals
– Unlimited free calls to local, long-distance and mobile phones
– Unlimited free onsite visits to program phones & fix faults with system.
– Phones may be located anywhere in Australia or around the world
– Local phone number included with each phone
– Local phone number included with each queue, hunt group and fax line
– Reliable platform, up-time monitored 24/7
– Porting for your existing numbers
– Redundant lines for mission-critical up-time which means you will never be off the air
1. View phone models
Please click on the following tabs to explore our range of telephone handsets and devices. You may mix and match phone models in the same order.

Standard Telephone
The Newcastle Connect standard phone is a dynamic business communications tool packed with extended functionality, and superior audio quality.
The handset includes unlimited local/long-distance and mobile calls (13/1300 numbers 25 cents per call).
Handset Features
- Revolutionary new design
- Dual-port Gigabit Ethernet
- Power over Ethernet (PoE) (802.3af) class support
- 2.7″ 192×64-pixel graphical LCD with backlight
- Paper label free design
- Headset, EHS support
- 5 feature keys
- Wall mountable
Handset Connectors
- Dual-port Gigabit Ethernet
- Power over Ethernet (IEEE 802.3af), class 0
- 1 x USB port (2.0 compliant)
- 1xRJ9 (4P4C) handset port
- 1xRJ9 (4P4C) headset port
- 1xRJ12 (6P6C) EXT port:
Executive Telephone
The executive telephone is a feature-rich handset that incorporates a touch panel allowing you to view the status of up to 14 phones and switch between applications efficiently.
Handset includes unlimited local/long distance and mobile calls (13/1300 numbers 25 cents per call).
Handset Features
- Revolutionary new design
- Dual-port Gigabit Ethernet
- Power over Ethernet (PoE) (802.3af) class support
- 7″ 800 x 480-pixel colour touch screen with backlight
- Paper-label-free design
- Headset, EHS support
- 7 feature keys: message, headset, hold, mute,
transfer, redial, hands-free speakerphone - Supports reception expansion module
- Wall mountable
- 24-bit depth colour
Handset Connectors
- Dual-port Gigabit Ethernet
- Power over Ethernet (IEEE 802.3af), class 0
- 1 x USB port (2.0 compliant)
- 1 x RJ9 (4P4C) handset port
- 1 x RJ9 (4P4C) headset port
- 1 x RJ12 (6P6C) EXT port
The reception module expands the functional capability of your executive phone to a whole new level. It features a large graphical LCD. There are two pages of 20 flexible buttons that can be programmed with up to 20 various features. Productivity-enhancing features include BLF/BLA, speed dialling, call forward, transfer, park, pick-up and more.
$130 / Upfront
Module Features
- Detailed exclusive design
- Rich visual experience with 160 x 320 graphical LCD
- 20 physical keys each with a dual-colour LED
- 2 independent control keys to fast-switch pages
- Stand with 2 adjustable angles
- Wall mountable
- Powered by the host phone
Cordless Phone
Our cordless solution boasts a high-end design and is based on the latest IP-DECT standards. It is designed specifically for SME’s and is packed full of features such as caller ID and call transfer.
Cordless Features
- High-end ID design
- Exceptional HD sound with wideband technology
- Up to 4 simultaneous voice calls
- Up to 5 DECT cordless handsets
- Up to 5 multiple lines
- 2.4″ 240 x 320 colour screen with intuitive user interface
- Up to 30 hours’ talk time
- Up to 400 hours’ standby time
- Quick charging: 10 mins charge time for 2 hours’ talk time
- USB charging support
- Headset connection via 3.5 mm jack
- Charger wall mountable
- New belt clip with better user experience
Analogue Line
The Analogue Telephone Adaptor (ATA) allows you to send and receive calls using your existing PABX or analogue devices. We supply the adaptor in 2-port and 4-port variants.
ATA Features
- Modern design
- High-quality audio
- Can be connected to existing PABX systems
- Unlimited free phone calls to standard local, national and mobile phones (excluding 13/1300 numbers)
- Reliable
Conference Phone
The Newcastle Connect CP860 is a next-generation IP conference phone. It combines fashionable design with HD audio quality, superb pick-up efficiency, multi-party conferences and much more.
Conference Phone Features
- Modern impressive design
- High-powered speaker
- 360-degree omnidirectional microphone pick-up
- Anti-glare screen
- Support for additional microphones for longer conference tables
- Unlimited calls to standard local, long distance and mobile numbers (13/1300 calls 25 cents per call)
Continue to explore more handset varieties by clicking on the tabs at the top of section 1.
2. View optional services
Computer Desktop App (works with desk phone)
Mobile App
Receptionist App
Call Queuing
Hunt Groups
Auto Attendants
Headset
Custom Music On Hold
3. Call Rates
Standard local-calls – Free
Standard long-distance calls – Free
Standard mobile calls – Free
13/1300 numbers – Free
International calls – from 4c per minute
Enter your number below and a product specialist will call you to discuss your requirements.
4. Voice Platform Changelogs
We have started logging changes to our voice platform at the following URL.