Telephone Systems Newcastle

Phone Systems Newcastle

Phone Systems Newcastle

Newcastle Connect supplies, services and supports PBX business telephone systems in Newcastle, Lake Macquarie, Maitland, Cessnock and Port Stephens.

We provide same-day on-site support to ensure you are always on the air. Our telecommunications servers are monitored 24 hours a day, 7 days a week by a staffed network operations centre.

Our engineers have worked for some of our country’s largest corporations and government departments. This means that our level of support and the depth of our technical knowledge and experience can not be matched by any other company in our region.

    – Same day on-site support by locals
    – Unlimited free calls to local, long-distance and mobile phones
    – Unlimited free onsite visits to program phones & fix faults with system.
    – Phones may be located anywhere in Australia or around the world
    – Local phone number included with each phone
    – Local phone number included with each queue, hunt group and fax line
    – Reliable platform, up-time monitored 24/7
    – Porting for your existing numbers
    – Redundant lines for mission-critical up-time which means you will never be off the air


Try before you buy for up to 4 days

We will install 2 telephone handsets and provide training at your business before you decide to buy.Book a Trial


1. View phone models

Please click on the following tabs to explore our range of telephone handsets and devices. You may mix and match phone models in the same order.

Standard Telephone

The Newcastle Connect standard phone is a dynamic business communications tool packed with extended functionality, and superior audio quality.

The handset includes unlimited local/long-distance and mobile calls (13/1300 numbers 25 cents per call).

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Handset Features

    • Revolutionary new design
    • Dual-port Gigabit Ethernet
    • Power over Ethernet (PoE) (802.3af) class support
    • 2.7″ 192×64-pixel graphical LCD with backlight
    • Paper label free design
    • Headset, EHS support
    • 5 feature keys
    • Wall mountable

Handset Connectors

    • Dual-port Gigabit Ethernet
    • Power over Ethernet (IEEE 802.3af), class 0
    • 1 x USB port (2.0 compliant)
    • 1xRJ9 (4P4C) handset port
    • 1xRJ9 (4P4C) headset port
    • 1xRJ12 (6P6C) EXT port:

Executive Telephone

The executive telephone is a feature-rich handset that incorporates a touch panel allowing you to view the status of up to 14 phones and switch between applications efficiently.

Handset includes unlimited local/long distance and mobile calls (13/1300 numbers 25 cents per call).


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Handset Features

    • Revolutionary new design
    • Dual-port Gigabit Ethernet
    • Power over Ethernet (PoE) (802.3af) class support
    • 7″ 800 x 480-pixel colour touch screen with backlight
    • Paper-label-free design
    • Headset, EHS support
    • 7 feature keys: message, headset, hold, mute,
      transfer, redial, hands-free speakerphone
    • Supports reception expansion module
    • Wall mountable
    • 24-bit depth colour

Handset Connectors

    •  Dual-port Gigabit Ethernet
    • Power over Ethernet (IEEE 802.3af), class 0
    • 1 x USB port (2.0 compliant)
    • 1 x RJ9 (4P4C) handset port
    • 1 x RJ9 (4P4C) headset port
    • 1 x RJ12 (6P6C) EXT port


Reception Module

The reception module expands the functional capability of your executive phone to a whole new level. It features a large graphical LCD. There are two pages of 20 flexible buttons that can be programmed with up to 20 various features. Productivity-enhancing features include BLF/BLA, speed dialling, call forward, transfer, park, pick-up and more.

$130 / Upfront

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Module Features

    • Detailed exclusive design
    • Rich visual experience with 160 x 320 graphical LCD
    • 20 physical keys each with a dual-colour LED
    • 2 independent control keys to fast-switch pages
    • Stand with 2 adjustable angles
    • Wall mountable
    • Powered by the host phone


Yealink W56P

Cordless Phone

Our cordless solution boasts a high-end design and is based on the latest IP-DECT standards. It is designed specifically for SME’s and is packed full of features such as caller ID and call transfer.

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Cordless Features

    • High-end ID design
    • Exceptional HD sound with wideband technology
    • Up to 4 simultaneous voice calls
    • Up to 5 DECT cordless handsets
    • Up to 5 multiple lines
    • 2.4″ 240 x 320 colour screen with intuitive user interface
    • Up to 30 hours’ talk time
    • Up to 400 hours’ standby time
    • Quick charging: 10 mins charge time for 2 hours’ talk time
    • USB charging support
    • Headset connection via 3.5 mm jack
    • Charger wall mountable
    • New belt clip with better user experience

Analogue Line

The Analogue Telephone Adaptor (ATA) allows you to send and receive calls using your existing PABX or analogue devices. We supply the adaptor in 2-port and 4-port variants.

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ATA Features

    • Modern design
    • High-quality audio
    • Can be connected to existing PABX systems
    • Unlimited free phone calls to standard local, national and mobile phones (excluding 13/1300 numbers)
    • Reliable

Conference Phone

The Newcastle Connect CP860 is a next-generation IP conference phone. It combines fashionable design with HD audio quality, superb pick-up efficiency, multi-party conferences and much more.

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Conference Phone Features

    • Modern impressive design
    • High-powered speaker
    • 360-degree omnidirectional microphone pick-up
    • Anti-glare screen
    • Support for additional microphones for longer conference tables
    • Unlimited calls to standard local, long distance and mobile numbers (13/1300 calls 25 cents per call)

Continue to explore more handset varieties by clicking on the tabs at the top of section 1.


2. View optional services

Computer Desktop App (works with desk phone)

Mobile App

Receptionist App

Call Queuing

Hunt Groups

Auto Attendants


Custom Music On Hold


3. Call Rates

Standard local-calls – Free
Standard long-distance calls – Free
Standard mobile calls – Free
13/1300 numbers – Free
International calls – from 4c per minute

Enter your number below and a product specialist will call you to discuss your requirements.


    Trial our telephone system for up to 4 days.

    We will install 2 telephone handsets and provide traning at your business so you can try before you buy.Book a Trial


    4. Voice Platform Changelogs

    We have started logging changes to our voice platform at the following URL.