Newcastle Connect are the most experienced telecommunications engineers in our region. Our level of expertise and outstanding customer service can not be matched. We provide the following services to tier-1 ISPs, IT Companies and small to medium organisations throughout the Hunter Region.
NBN FTTN Faults
Our engineers are the most experienced NBN FTTN VDSL2+ engineers in our region. Our level of expertise and outstanding customer service can not be matched. In a standard callout we are able to analyse all 7 layers of the OSI model (and layer 8) and even analyse the Wi-Fi spectrum to quickly fault-find and rectify FTTN NBN faults. More>>
MDF Jumpering
MDF Jumpering is the connection of a line from the network boundary/MDF to a socket in your end user’s apartment or business premises. We perform this task for major carriers and ISP’s in Newcastle, Lake Macquarie, Port Stephens and the Hunter Valley. More>>
ADSL Fault Diagnostics
Newcastle Connect provides ADSL, ADSL2+, SHDSL, EFM and telephone line fault identification and restoration. We perform this task for major carriers, ISPs and strata managers in Newcastle, the Central Coast, Lake Macquarie, Port Stephens and the Hunter Valley. More>>
Smart Hands
Smart hands can be dispatched anywhere around Newcastle, Central Coast, Lake Macquarie and Hunter Valley regions. Our engineers carry a variety of tools including a laptop, console cable, routers, modems, Krone tools, network cable testers and VDSL/ADSL testers. More>>